PRIDOCO WAY • OUT OF THE NUTSHELL • why we like it? preview dev-inside version
As we mentioned, typical business case is a company which have to collect periodically different kind of documents from its clients. This can be the object for:
Recording different client operations using these documents as primary source of information (bookeeping)
Store the client documents fur future use and retrieve by him (archieving)
Register client documents and process some orders or request from that doments (registration point).
As long as these operations are anyway electronically doable by different communication hannels like e-mail, paid shared storages,
no one of these channel does not satisfy all COMPANY and its CLIENTS needs.
So, how can help us PRIDOCO?, what wants a company? and what wants a client of the company?
These questions was addressed by RENware enginnering and desgin team. And the result was PRIDOCO.
Any individual function - no new. But their innovative way to think and reengineer the business vision of a company
such those enumerated previously... Putting all toghether and designing a way to make them usable both individually and together
as a whole is the magic of this world.
Is the magic of "thats the human race" succed at final by simpli evolving!
Let's see the key feature for borth the company and the client...
Wants the documents to be received in an organized and disciplined way; for sure NOT anytime and anyway
Often (in bookeeping) wants that documents to be collected and sent by client relative to a well defined periods and record them accordingly
Even if in most of times there are contractual terms with some duties that client must satisfy, this is often not happening and company wants
to have an efficient but polite mechanism to enforce the comformity to duties especially that they are different rated and priced.
By duties is meaning enforcements like: maximum number of documents allowed for a period, maximum number of pages / words acceted by
document a limit date until which are allowed documents for a period and so on
Wans to ‘distribute’ its clients and the receiving activity in order to a clear calendar with periods and to can make a realistic schedule of
its resources and their effort spread and smoothing to avoid employees overloading situations and those to plan their free time or vacations in a reasonable way
keys » WHAT CLIENT WANTS
Wants to have a receipt for delivered documents
Wants to have as soon as possible a feedback regardin delivered documents in order to ‘quikly’ correct possible mistakes
Wants a final delivery receipt recognized by company with all documents delivered for a period with all claims and issues and with their rectification
Wants a history and a tracking of all these operation done in time
Wants to be early notified about some deadlines and unconformities
Surprisingly but really wants a calendar / planner with required activities to better organize its time
other key FEATURES
Easy find and manipulate uploaded documents
Security, comfort and integration
Uploaded documents are stored on standard locations which are visible and can be accessed by company employees
The storage locations are be organized as operating system native structure easy to be recognized and consistent from period to period
Stored documents have the file name exactly as they appear on delivery receipt issued at the end of every period of collecting documents in order to be easily found
The verification and validation stage of uploaded documents is visible and transparent to the clients
Clients receive notifications on e-mail and / or SMS
Clients must authenticate (one or two factors) in order to use the system
Clients authentication can be done by multiple channels as OTP, certificates, federated, etc
All documents and file manipulations are in conformity with RFC 1867 “Form-based File Upload in HTML” standard
